Frequently Asked Questions:
WHAT DOES SANDLESS FLOORxS DO?
We chemically clean (certified green non-toxic) your wood floors deeper than a light sanding or screening. The deep cleaning conditions and prepares the existing finish (polyurethane or aluminum oxide) to provide optimum adhesion of the new coat of finish.
After cleaning our premium finish of a sealer and two coats of technologically advanced catalyzed urethane is applied. Recommended for a finish lasting about 6 - 8 years before SANDLESS FLOORxS recoat.
Our system does not remove between 1/32 to 1/16 of the wear layer of the wood reducing the life span of the floor. Floors can only be sanded a couple of times before they may need to be replaced.
I SUFFER FROM DUST ALLERGIES, IS SANDLESS FLOORxS SAFE?
Dust is the most toxic product emitted during the wood refinishing/resanding process. SANDLESS FLOORx’S does not produce less dust like dustless floor refinishing. It produces NO dust. We use no heavy sanders, sand paper or screens and we are certified green.
IS THERE ANY DUST WITH THIS SANDLESS FLOORxS SYSTEM?
Zero, floors are prepared with the Dirt Dragon intensive cleaning machine which is similar to a carpet cleaning machine. It sprays cleaning solution, abrades with brushes (wet sanding) and extracts solution all in one pass. This is done three times with different solutions, removing dirt, loose and chipping finish to prepare surface for a new finish top coat.
IS THIS THE SAME AS DUSTLESS?
We are totally dustless no dry sanding. Dustless uses large truck mounted vacuum's that reduce dust but cannot eliminate it completely. We can and do.
WHY NOT JUST STRIP OFF THE OLD FINISH AND START WITH NEW RAW WOOD?
The cost factor. Sanding is approximately twice the cost of our SANDLESS FLOORxS application. Not to mention the dust, dust and more dust. Your old finish will be cleaned and provide a solid base for the new urethane coats providing additional protection.
IS THERE A STRONG ODOR?
You can smell our samples. They are not strong like oil based products. The slight finish odor will last for about an hour and a half. You will be able to sleep in your home that evening.
HOW LONG DOES THE PROCESS TAKE?
Most apartments or homes can be completed in a day from deep cleaning and two coats of urethane. You can walk on the floor in socks after 3 hours and move furniture back in after 24 hours. The floor is 90% cured but susceptible to scuffing or marking till final cure in 7 days (manufactures recommendation) when carpets can be replaced. Curing is a chemical process that all urethane (water or oil based) need a few days to reach 100% hardness depending on heat and humidity. A little care for the first few days trying not to drag furniture or cover with carpets.
WILL IT REMOVE GRAY DIRT STAINS ON FLOOR?
Your finish has been damaged. These areas will be subjected to a second, deeper cleaning and blending of stain to help hide your damage before applying finish coats.
WHAT ABOUT SCRATCHES?
SANDLESS FLOORxS wet sands and recoats the existing floor surface covering all minor surface scratches. The scratches deep into the wood below the surface will be treated by hand, filled and stained to try and hide the damage. Then it is recoated with our urethane topcoat.
WHY IS MY FLOOR CHIPPING AND PEELING?
You or a previous owner may have coated the floor with a wax or acrylic polymer (Mop n Glow or Orange Glow) or other low cost finishes. Tell us what you have used on your floor so we can treat it properly. If the surface is still pealing or chipping after our third deep cleaning process then a full sanding or heavy screening may be recommended.
WILL IT FILL GAPS BETWEEN BOARDS?
Some gaps happen from humidity, the difference between winter and summer. This happens naturally. You can replace the boards or leave alone. Remember, your wood is always moving.
WHAT FINISHES ARE AVAILABLE AND BEST?
We have three. High gloss like on a gymnasium floor. Semi gloss has a low sheen and satin has a very little sheen which is best for hiding new scratches when you have children and dogs. The choice is up to you, whether you are looking for that slick or mellow look or in between
CAN YOU CHANGE THE COLOR OF MY FLOOR?
Cleaning may lighten your floor slightly. Colored stains can be added to the process to enhance your wood floor by changing your floor tone slightly. This will hide some stains in the wood giving it a more even look. We can show you a test in a closet. Pet stains may need to have affected wood replaced because stains may reappear even after deep cleaning.
CAN YOU REFINISH ENGINEERED FLOORS?
Yes, these floors can not be sanded because the veneer is to thin. We treat them just like floors that are to thin to sand. We renew the finish with a new protective layer saving the cost of replacement.
DO YOU USE ACRYLIC POLYMER ON FLOORS?
The national wood floor association does not recommend acrylic polymer. It does not last; it’s a band aid for floors. We do plastic surgery. The competition will sell you acrylic polymer, as a top coat. We shy away from it as a top coat.
DO YOU MOVE FURNITURE?
Yes, this is an extra charge and depends on if it can be removed to another room we are not refinishing or we will have to complete half the room, move the furniture and then complete the other half.
I WANT TO PULL UP MY CARPETS. ANY SUGGESTIONS AND DO YOU PROVIDE THIS SERVICE?
Yes. Cut up carpets into small sections not cutting into the floor. Roll small sections up and tie with a rope or heavy tape. Remove staples with pliers, pulling straight up to leave the smallest marks in floor. Tack boards should be removed with care using a flat pry bar. We will be glad to give you an estimate for carpet removal and new installation of quarter round or shoe molding. This was removed during carpet removal process and should be replaced.
I REMOVED CARPET FROM A ROOM AND NOW HAVE SOME NAIL HOLES AND PAINT, CAN YOU FIX THIS?
Yes. Most latex paints will come off with our cleaning process. Oil based will have to be scraped by hand preventing a total sanding. Nail holes are spot filled before finish coat.
I HAVE A PASTE WAX ON MY FLOOR, CAN THIS SYSTEM STILL WORK?
Yes. It is helpful to tell the technicians all the products you have used on your floor. Products like Orange Glo, Mop n Glo, quick polishes, paste wax, oils, etc., so we can treat the surface properly. Some of these products hold dirt as they age rather then protect your floor. With shoe traffic they turn into sand paper on your floor reducing the lifespan of the finish.
DO MY FLOORS REALLY NEED TO BE REFINISHED?
We can deep clean your floor and just put on a coat of protective polish if your floors have been recently done and are in good condition. We also deep clean and seal tile and grout surfaces. Ask for a quote. Dirt does not stand up to our Dirt Dragon, a two horse power cleaning machine that injects cleaning solution, scrubs and extracts dirt.
DO YOU DO ANY OTHER TYPES OF FLOORS?
Yes. We can make your concrete garage or basement floor look like Terrazzo with our two part, water or oil based epoxy. We have several options available, epoxy primer, epoxy coatings, epoxy clear coat and epoxy crack fillers. The epoxy colors are almost limitless. We can also deep clean your wood deck with our Dirt Dragon intensive cleaning machine. It will safely scrub your wood deck without damaging the wood like power washers do. A power washer will remove and damage the soft tissue of the wood. After cleaning your deck it can be recoated with a semi transparent stain, solid stain or wood preservative for that like new look. Composite decks can also be cleaned removing dirt, mold and stains.
DO YOU GUARANTEE AGAINST CRACKING, PEELING, CHIPPING OR YELLOWING?
Yes. If any of these problems happen with in one year, SANDLESS FLOORxS will first try to resolve the problem area with another application of our service. If the floor is not satisfactory to you we will credit you 100% of the SANDLESS FLOORxS experience toward a full sand and recoat, which is about a 50% credit if you used our premium service.
WHY NOT A SIMPLE WARRANTY?
The competition gives a warranty filled with loop holes and a lot of if's and buts'. A floor is only as good as the way it's maintained, which is out of our control. High traffic areas like malls and restaurants have to be recoated yearly. Your home may be every 6 - 8 years. Our promise is to conduct ourselves in the most professional manner, use the highest quality products and install them according to the manufactures recommendation.
Remember if you are looking for economy we can clean your floors and do just one coat of our urethane. If you want the most in durability stay with our premium clean and two coat system.